Frequently Asked Questions: YALI Network Online Courses

Frequently Asked Questions: YALI Network Online Courses

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YALI Network Online Courses: How-to

Do I have to be a member of the YALI Network to take a Course?
No. Anyone with Internet access can take the courses. However the courses are intended for young professionals with at least a secondary level education. They are designed to advance practical knowledge of Business & Entrepreneurship, Leadership, Public Management and Civic Leadership.

The YALI Network stems from the Young African Leaders Initiative (YALI) — a signature effort to invest in the next generation of African entrepreneurs, educators, activists and innovators. To join the YALI Network visit yali.state.gov.

How do I take a YALI Network online course?

Go to yali.state.gov/courses. Once there:

  • Choose a course by clicking on the title. Select individual lessons from each course and click “Go to lesson”
  • Select the appropriate tab to watch the video, listen to the audio, or read the transcript for each lesson in a course. Each course contains 3-4 lessons, as listed on the Online Courses page.
  • After reviewing all the lessons in a course, click on the yellow button to “Pass the Quiz & Get Your Certificate.” This will take you to the course quiz.
  • The quiz includes questions from each lesson in the course. Answer every question correctly and press “Check answers” to advance to the certificate page. If any questions are incorrect, you will be prompted to “Try again” and re-answer only those questions.
  • Complete the required fields and press “Get Your Certificate” to get a customized YALI Network certificate for that course. The certificate will be emailed to you as an attachment.

Do I have to pay a fee in order to take a course?
No. The YALI Network online courses are free to anyone with an Internet connection.

Do I need a username and password to take a course?
No. You no longer need to login with a username and password to take the course and the quiz. After you pass the quiz, you will need to complete a form in order to receive your customized certificate.

Why have you changed the way the courses are organized?
The courses have been designed with the user experience in mind. They are now more targeted toward specific educational and professional development goals. So instead of the broad categories of leadership or entrepreneurship, a user can learn specifically about managing people and resources or how to identify potential markets for business investment.

The courses include 18 new lessons featuring several new instructors. There are now a total of 9 certificate courses (up from 4) incorporating 30 individual lessons (an increase from 12).

The video is not working.
Please try reloading the page and see if that helps. If not, you could try playing the video at a time or in a place when you know you will have ample bandwidth. Alternately, you could listen to the audio file or read the transcript.

Online Course Certificates:

Once I’ve completed a YALI Network online course and passed the quiz, how do I get a copy of my certificate?
After you’ve completed and submitted the form to customize your certificate, an email will be sent to the address you provided. Your course certificate will be attached. You also have the option to view the certificate in your browser immediately after completing and submitting the form and download a PDF copy.

Can I change the name on my certificate after it is issued?
No. You will not be able to modify the certificate once you have completed and submitted the customization form. You can retake the quiz to get a certificate with a different name.

I already earned a YALI Network certificate. Are these certificates different?
Yes, these certificates are different from those previously earned. The new certificates match the new courses.

What are the benefits of earning a YALI certificate?
A YALI certificate does not earn credit toward an academic degree, but it shows you and others that you have the desire to learn and grow your capabilities.

Are the certificates recognized by universities?
No, the certificates do not represent academic credit and are not recognized by any universities.

General YALI Online Courses questions:

Are there more course selections?
We hope to be able to offer additional courses in the future. Please feel free to let us know what topics you would like to see. Share your ideas on Twitter or Facebook using the hashtag #YALICourses.

Are there study groups for these courses?
We have not created study groups, but you certainly may organize one yourself. Likewise, you may wish to use these courses as discussion topics for YALI Network face2face event using the discussion guides that are included on each course page.

I would like to present a course. How can I do so?
The YALI Network can’t officially designate someone as a presenter on these courses, but if you’d like to lead a discussion on one of these topics, we recommend you organize a YALI Network face2face event and use the discussion guides that are included on each course page to guide the conversation.

How can I share these courses with my friends?
Please let your friends and colleagues know about these courses. You can email the course page to your friends or share it on Facebook, Twitter or LinkedIn. If they wish to take the courses and receive a certificate, they can do so at yali.state.gov/courses.

Can I translate the online course material into a local language?
Yes. You may translate the course transcript, discussion guides, quizzes and tests. You are fully responsible for this work and the YALI Network and U.S. Department of State can provide no support for this effort. Any translated materials must be distributed only by you and must not be placed on any YALI Network website, Facebook or Twitter platform.

Why should I update my profile?
The YALI Network is about connecting young African leaders to each other and to resources from the U.S. government. In order for us to ensure that you are made aware of and given access to opportunities, we need to know about you and where you are located. Many of the programs that are available to YALI Network members are specific to a geographic location and professional areas of interest. Your profile information is used solely for the purpose of matching you with the right opportunity in the right location.

Old Online Courses FAQs

Why have the courses changed? Can I still download my previously-earned certificates?
When we first launched the courses last year, several of you told us that the website was difficult to use. We have been listening. With your feedback, we have built a website that is easier to use and does not require a username or password.

If you earned a certificate on the old website, but have not downloaded it, you have until Friday, May 1 to do so. Downloading your certificate is easy. Visit the old website, log in using your username and password, and download the certificates you have earned.

  1. I cannot remember my password. How do I get a new one?

Your password was sent to you via email when you registered for a course. If you cannot find it in your email, you can use the “Lost your password” link beneath the login box and a new one will be sent to you. Please note: You cannot change the password. Be sure to save this email to log in to the site in the future.

  1. I cannot remember my username. How can I find it?

When you registered for a course, you received an email from “YALI Network” with your username and password. If you cannot find it, use the “Lost your password” link and an email with your original username and a new password will be sent to you. Please note: You cannot change the password. Be sure to save this email to log in to the site in the future.

  1. My password is not working.

Your password for the YALI Network online courses is a pre-set combination of case-sensitive letters and numbers. Look in your received emails to find the password sent from “YALI Network” when you registered. If you do not see the email from YALI Network with your password, check your spam or junk folder. If the email is in the spam folder, add YALI Network to your address book to ensure you receive YALI Network emails. If you cannot find the email, you can use the “Lost your password” link beneath the login box registration link and a new one will be sent to you. Please note: You cannot change the password. Be sure to save this email to log in to the site in the future.

    For the YALI Network Online Course Beta test FAQs, click here.

  1. How can I change my password for online courses?

You cannot change your password. Your password for the YALI Network online courses is a pre-set combination of case-sensitive letters and numbers. Look in your received email to find the password sent from “YALI Network” when you registered. If you cannot find it in your email, you can use the “Lost your password” link beneath the login box registration link and a new one will be sent to you. Please note: You cannot change the password. Be sure to save this email to log in to the site in the future.

  1. Can I update or edit my account information?

To change your name as it appears on your certificate or update your email address, please log in to your account and visit this page: https://youngafricanleaders.state.gov/profile/. Click “Save” after you have made all necessary changes.

  1. I did not see a button to download my certificate.

You can earn a YALI Network certificate by listening to and completing all three course modules and passing the quiz at the end of each course. When you complete each course, you can download your YALI Network certificate from the website or wait until you receive another email with a link to download your certificate. You may earn one certificate for each of the four courses. If you do not see a button to “Download” the certificate, use the navigation at the bottom of each page to be sure you marked each lesson as “Complete.”

  1. When will I receive my certificate?

After you have passed the quiz at the end of each course, you should receive an email with the subject line “Download Your Certificate” within minutes. If you do not receive it, check your spam or junk email folders. Sometimes email systems receiving a message from a new sender put those emails in these folders as a precaution.

  1. I have tried to open the certificate sent to me after I passed the test, but I could not access it. What should I do?

If you have passed the course, the certificate remains available on the site for you to download. It downloads as a PDF file, so make sure you have a PDF reader like Adobe Reader installed. You can click on the certificate link in your email or the “Download” button on the course page anytime to reopen the certificate.

  1. I have received an email of acknowledgement for passing the courses, but a link for downloading the certificate was not provided.

There are two emails sent to you: One is sent after the test is complete, and a second is sent when the course is complete (this one has the certificate). If you only received the first email, check junk mail for the second email with the subject line “Download Your Certificate.” If you do not receive the second email, the certificate will be embedded within the course page if you have completed and passed the course. Click the button to “Download Certificate.”

Make sure you marked all of the course elements complete. Go through the course pages to ensure all sections have been marked complete and you have passed the quiz. Only then will you receive the email with the certificate.

  1. How can I share these courses with my friends?

Please let your friends and colleagues know about these courses. You can email the course page to your friends or share it on Facebook, Twitter or LinkedIn. If they wish to take the courses and receive a certificate, they will need to register just as you did.

  1. Are there more course selections?

We will eventually be adding more courses. Please feel free to let us know what topics you would like to see. Share your ideas on Twitter or Facebook using the hashtag #YALICHAT.

  1. What are the benefits of earning a YALI certificate?

A YALI certificate does not earn credit toward an academic degree, but it shows you and others that you have the desire to learn and grow your capabilities. It is a symbol of your dedication.

  1. Are there study groups for these courses?

We have not created study groups, but you certainly may organize one yourself. Likewise, you may wish to use these courses as discussion topics for YALI Network face2face events using the discussion guides that are included on each course page.

  1. Are the certificates recognized by universities?

No, the certificates do not represent academic credit and are not recognized by any universities.

  1. The video is not working.

Please try reloading the page and see if that helps. If not, you could try playing the video at a time or in a place when you know you will have ample bandwidth. Alternately, you could listen to the audio file or read the transcript.

  1. I would like to present a course. How can I do so?

The YALI Network can’t officially designate someone as a presenter on these courses, but if you’d like to lead a discussion on one of these topics, we recommend you organize a YALI Network face2face event and use the discussion guides that are included on each course page to guide the conversation.

  1. Can I translate the online course material into a local language?

Yes, you may translate the course transcript, discussion guides, quizzes and tests. You are fully responsible for this work and the YALI Network and U.S. Department of State can provide no support for this effort. Any translated materials must be distributed only by you and must not be placed on any YALI Network website, Facebook or Twitter platform.

4 steps to online learning

1. Choose a course

2. Take all the lessons

3. Pass the quiz

4. Get your
certificate

Learn how you can participate in

YALIlearns FINAL 1